The Motivational Factors that Influence the Desire to Work in a BPO Company of Senior High School Graduating Students in the Academic Year 2017-2018


  • Roy Pobre


motivation, students, BPO Ascendens


The main objective of the study was to determine how many percent of the SHS graduating students in the NCR (public and private schools) will be working after graduation. The study specifically answered the profile of the respondents, factors influencing preferred job, attitude towards the IT-BPM/BPO industry, self-assessment on employability skills, perceived suitability to entry-level, and consideration to work in IT-BPM industry either after SHS, during or after completing a college degree. A descriptive methodology was utilized in this research, and there are 1,200 respondents covering private, public, State Universities, and Colleges (SUC) in the National Capital Region (NCR). Results show that academic track is mostly considered in choosing a job. Talent is a vital part of the respondent’s choice of career path. Respondents somewhat agree that jobs that are a dominant profession in their family influence their preferred position. Salaries and benefits provided to employees are vital for the respondents. The result also implies that respondents somewhat agree that peers influence their decision in choosing a job.