Employees’ Training and Development in a Private Information and Communications Technology Company in the Philippines

Abstract

Considering the fast-paced development of technology, including processes and relevant tasks in any organization nowadays, most companies provide training and development programs for their employees. This study aimed to determine the impact of training and development to employees of a private Information and Communications Technology (ICT) company based in the Philippines by knowing the level of employees’ perceptions on the training and development orientation of the organization, their motivation to learn and the perceived enablers and barriers for learning. The study also determined if there is a significant difference in the level of training and development assessment to respondents when they are grouped according to profile. The researcher used a descriptive method of research using the survey questionnaire, and results were analyzed through quantitative analysis using T-test and ANOVA. Based on the means of respondents’ assessments, the findings revealed that employees are correctly oriented on the company’s policies and programs in terms of training and development, which is linked to the company business strategy. Respondents are also encouraged and given the opportunity to apply what they have learned in training with the support of their supervisors. In terms of motivation to learn, respondents are optimistic and enthusiastic if nominated for a training and development program. Results also revealed possible enablers of employee’s ability to learn. Work-related and personal commitments, as well as training program, including delivery method, materials, and instructors turned favorable for respondents considering their individual situation signifying that employees genuinely value training.