The Effects of the Graveyard Shift to BPO Employees in the Ortigas Business Center
Keywords:Polytechnic University of the Philippines, BPO, graveyard shift
Working at night can result in various effects on employee’s performance in the workplace, depending on his/her nature and perception of the matter. This study used the descriptive survey type of research in a quantitative approach in identifying and evaluating the effects of graveyard shift to BPO employees in Ortigas Business Center. The study revealed that most of the employees working at a graveyard shift for BPO companies in Ortigas Center are male, 20-29 years old, single, rank-and-file, college degree holders and had one year to 5 years of working experience. The respondents’ assessments on the effects of the graveyard shift as to Productivity, Health, Safety, and Lifestyle and Behavior of employees were rated “Sometimes.” There were significant differences in respondents’ assessments on the effects of the graveyard shift to BPO employees when grouped according to position, highest educational attainment and years of working experience in the company while there no were significant differences in respondents’ assessments on the effects of the graveyard shift to BPO employees when grouped according to age, sex, civil status.