The Employee Job Satisfaction in a Software Development Company in Makati City

Abstract

The study was intended to determine and assess the level of satisfaction of the employees in a software development company in Makati City. The descriptive survey method was used in this study. The researcher gathered the necessary data using survey questionnaires. Most of the respondents are Filipinos, aged between 21-30 years old, predominantly female, Bachelor’s Degree holders, rank and file, and have served the company for two years and below. The respondents’ levels of satisfaction on extrinsic rewards given by the company in terms of compensation/pay, benefits, physical working conditions, job promotion, job security, and interpersonal rewards were all assessed as “Satisfied.” While the respondents’ levels of satisfaction on intrinsic rewards are given by the company in terms of recognition, sense of achievement, growth, and development, autonomy and independence, the meaningfulness of the job, and corporate culture were all assessed as “Satisfied.” When respondents were grouped by age, sex, highest educational attainment, job level, length of service, and nationality, there was no significant difference in the respondents’ level of satisfaction on the extrinsic rewards; however, there was a considerable difference when group by nationality. There were no significant differences in the respondents’ level of satisfaction on the intrinsic rewards when grouped according to age, sex, highest educational attainment, job level, length of service, and nationality.