The Work Satisfaction of Non-Teaching Personnel: The Case of One Higher Education

Abstract

Satisfied and well-motivated personnel are also a key resource in higher education institutions (HEIs). They play a major role in the achievement of the objectives of these institutions. Studies on job satisfaction are contextualized because of varying factors. Hence, this correlational study determined the relationship of work values and work performance rating on the job satisfaction of the 77 nonteaching personnel of one HEI in the northern Philippines. Specifically, the Filipino Work Values Dimension Scale was used as an instrument to measure the work values dimension of the respondents and a questionnaire survey was also used as an instrument to satisfy job satisfaction factors. Environmental, Familial, Interpersonal, and Religious work value dimensions were assessed as “strong” by the employees while Intellectual Achievement Oriented, Managerial, Material, Occupational, Organizational, and Variety were rated as “average”. There is a significant difference between the superior factor of job satisfaction when grouped according to sex and work itself, security and recognition factors when grouped according to monthly income. Meanwhile, there is no significant relationship between work performance and job satisfaction. In this particular context, educational attainment has significance on how every employee performs his/her assigned duties and responsibilities.