PERCEPTION OF ORGANIZATIONAL ADJUSTMENT ON THE LEVEL OF SERVICE PROVIDED TO RESIDENTS OF BARANGAY 186

Abstract

Barangays, the smallest administrative units in the Philippines, play a crucial role in community development. Over the years, they have undergone significant transformations due to urbanization, demographic shifts, technological advancements, and economic changes. As barangays strive to adapt to the evolving needs of their residents, organizational adjustments become essential in maintaining effective and relevant local governance.

This study focuses on Barangay 186 in Caloocan City, aiming to analyze the impact of organizational adjustments on the community. It seeks to gather data and insights on how these adjustments affect citizens' lives and local services while formulating recommendations for further improvements. To establish a strong foundation for this study, the researchers employed a qualitative approach. Using purposive sampling, seven participants from Barangay 186 in Caloocan City were interviewed to share their insights and experiences regarding organizational adjustments in the barangay. The gathered data were then analyzed and interpreted to identify key themes and implications. Overall, the leadership changes in Barangay 186 have led to a more active, responsive, and supportive administration, significantly improving the quality of life for residents. These adjustments have fostered greater community engagement and more efficient local governance. However, challenges remain, and addressing them could further enhance public trust and service delivery.

Participants expressed a collective desire for transparency, accountability, continuous improvement, equal treatment, and stronger community engagement from barangay officials and staff. These insights highlight the importance of sustained efforts in governance to ensure that the barangay continues to adapt and meet the needs of its residents effectively. In conclusion, the leadership changes in Barangay 186 have brought positive transformations, fostering a more active, responsive, and supportive administration that contributes to an improved quality of life for residents. However, to further amplify these positive impacts, several recommendations should be considered.

First and foremost, transparency and accountability in governance must be prioritized. Implementing a clear and documented budgeting process, along with regularly accessible financial reports, can prevent misinformation and ensure accountability in resource allocation. This approach will strengthen public trust and promote responsible governance within the barangay.