IMMACULADA CONCEPCION COLLEGES WEB-BASED APPOINTMENT SYSTEM FOR STUDENTS, PARENTS, AND TEACHERS VISITS

Abstract

Managing school appointments with the current system presents several challenges, including lost scheduling information, human error, walk-in appointments, and a time-consuming manual process. As a result, Immaculada Concepcion College (ICC) sought a better solution. Researchers proposed a web-based appointment system, utilizing a descriptive-developmental research methodology and a standardized questionnaire to assess its effectiveness, efficiency, and user satisfaction.  The waterfall model was employed for software development, encompassing requirements, system design, implementation, testing, and maintenance phases. Respondents included ICC students, parents and guardians, and teachers. The overall weighted mean scores were 3.30 for effectiveness, 3.28 for efficiency, and 3.32 for user satisfaction, reflecting "excellent" performance. In conclusion, the Web-Based Appointment System proved highly useful for ICC, enhancing productivity, simplifying appointment management, speeding up task completion, and delivering a satisfactory user experience. The findings revealed predominantly positive ratings and feedback, indicating that the system effectively managed appointments, allowed users to complete tasks more quickly, and provided a satisfactory user experience due to its ease of use, efficiency, and security.