AN ONLINE ORDERING SYSTEM FOR PJEN-JEM METAL TRADING CO.

Abstract

The Pjen-Jem Online Ordering System is an e-commerce solution designed specifically for Pjen-Jem Metal Trading Co. Its primary goal is to streamline the ordering process for the company and simplify inventory management. Inspired by highly efficient and user-friendly e-commerce platforms like TikTok Shop and Shopee, this system aims to incorporate similar seamless transaction processes and intuitive interfaces. While these popular platforms excel in general e-commerce, there is a specific need for a customized system that addresses the unique demands of metal trading companies, particularly concerning inventory and transactions. To develop and implement a system specifically tailored to the needs of Pjen-Jem Metal Trading Co., this study employs a design and development research methodology using the Big Bang model within the Software Development Life Cycle (SDLC). During the initial planning phase, a comprehensive system outline was created before operations began. This was followed by the algorithmic development of flowcharts, data flow charts, use case diagrams and Entity Relationship Diagrams. Afterward, the design, testing, and deployment of the system were carried out. Testing was conducted in collaboration with a selected company member who provided valuable feedback on usability and functionality. Data collection included user feedback surveys, system usage logs, and performance indicators to ensure an accurate assessment of the implementation during and after deployment. Based on various criteria from the ISO 25000 series of 2014, the system demonstrates excellent performance with a perfectly weighted average score of 4.0 for functionality, indicating its ability to meet users' needs effectively. Additionally, it ensures a reliable and efficient user experience, with an impressive interaction capacity that averages 3,708. The system also shows durability and adaptability over time, reflected in its strong commitment to safety and data integrity, which has an average score of 3.73, along with an excellent maintenance capacity score of 3.93. 

Moreover, its flexibility, averaging 3.83, allows for quick adaptation to the demands of a growing user base. The overall reliability and user satisfaction of the system are further strengthened by its commitment to user and operational safety, evidenced by an excellent safety rating of 3.78. In conclusion, the exemplary performance of this system across these key metrics reaffirms its status as a reliable and user-centric platform, capable of meeting the evolving needs of PjenJem Metal Trading Co. The online ordering system implemented by Pjen-Jem Metal Trading Co. notably boosts efficiency and inventory management. Positive staff feedback highlights the user-friendly interface and seamless transactions. While limited sample size and evaluation period restrict the study, expanding these aspects in future research could validate these findings and promote wider adoption of such systems in metal trade.