DIGITAL TOOLS PROFICIENCY: EFFECT ON WORK EFFICIENCY DURING ON-THE-JOB TRAINING

Abstract

Computers and digital tools have become essential in modern workplaces, particularly for administrative tasks during On-the-Job Training (OJT). Trainees are expected to use these tools effectively to perform well and contribute to company operations. This study aims to examine the relationship between digital tool proficiency and work efficiency during OJT by identifying key tools, assessing trainees' skill levels, and evaluating the impact of these tools on job performance. Specifically, the research seeks to answer the following questions: What digital tools are necessary for efficient administrative tasks during OJT?  What are the top three digital tools most useful for administrative tasks during OJT?  What are the advantages of using digital tools in administrative tasks during OJT?  How does the use of digital tools affect the workflow of administrative tasks in OJT? The descriptive method was employed, focusing on the researcher's personal experiences and observations documented through a daily journal and activity logs while performing office tasks during OJT. The findings revealed that digital tools significantly enhance work efficiency during On-the-Job Training (OJT). Microsoft Word and the Inventory Management System were the most frequently used tools, contributing to improved documentation and inventory management, respectively. Microsoft Excel facilitated data organization and report preparation, while Microsoft PowerPoint proved useful for creating presentations. Based on a rating scale, Microsoft Word had the greatest impact on workflow, followed by the Inventory Management System and Microsoft Excel. However, the study also identified challenges, such as technical issues and difficulties in adapting to new systems. Despite these obstacles, the experiences gained during OJT demonstrated that using digital tools contributed to the development of essential workplace skills. The researcher's OJT experience underscored the importance of developing strong digital skills to perform office tasks more efficiently and accurately. Familiarity with tools such as Microsoft Word, Excel, PowerPoint, and inventory management systems made daily work faster, more organized, and less prone to errors. The experience also highlighted the need for continuous learning and adaptability to keep up with evolving technologies in today’s modern workplaces. In addition to technical proficiency, skills such as time management, professionalism, and effective communication were essential in meeting workplace expectations and preparing for greater responsibilities in future careers.