Assessment of the Utilization of MS Teams in the College Department of St. Mary’s College, Quezon City: Basis for an Improved Virtual Classroom Experience

Abstract

This study employs an action research approach to critically evaluate the utilization of Microsoft Teams within the College Department of St. Mary's College, Quezon City, to identify opportunities to enhance the virtual classroom experience. The problem statement of this research is centered on determining the effectiveness of Microsoft Teams as a tool for virtual instruction. The study addresses four sub-problems: the identification of which MS Teams features are utilized by the college faculty, the frequency of use of these features, the level of proficiency in utilizing MS Teams, and the overall effectiveness of MS Teams in virtual instruction as perceived by the college faculty. The research employs a descriptive quantitative methodology gathering data from twenty-eight (28) college faculty through a questionnaire. The data are analyzed through frequency distributions and weighted mean calculations. The study shows that the college faculty primarily use MS Teams features that facilitate communication and collaboration between students and teachers and promote sharing of information and materials. This finding informs decisions about implementing and integrating technology within the virtual classroom.