Standardized Procedures in Implementing School Assemblies
Keywords:
Standardized Procedures, School Assemblies, Continuous Improvement ProcessAbstract
INTRODUCTION
Educational Assemblies is one of the means to achieve educational goals. Luyos National High School has yielded challenges in terms of getting all stakeholders on board to deal with the tasks and responsibilities associated with the conduct of General Assemblies. The CI project desired to achieve the following: a systematic approach to the implementation process of School Activities, appropriate delegation of tasks, accountability of focal persons, proper communication flow, and active participation of stakeholders. In this project, a number of barriers have been identified and addressed for the successful execution of General Assemblies.
METHODS
The CI Team conducted a Customer Satisfaction Survey and Focused Group Discussion to determine the students' views on how the school handled General Assemblies. Pareto Chart was used to rank the critical issues identified by customers. Data were ranked in terms of importance and frequency. A SIPOC (Supplier, Input, Process, Output, Customer) analysis was also made. It was divided into four process steps that included Receiving; Planning; Implementing; and Giving Feedbacks. A Why-why diagram was utilized to trace the root causes of disorganized conduct of assemblies. The same causes were identified in the IPO stages which rooted from the Focused Problem Statement. The Current Deployment Flow Chart was also used to identify the valuable and non-valuable steps leading to the creation of improvement targets
RESULTS
With the consistent implementation of the project SPISA, School Assemblies were held systematically and productively. From 29 steps the CI team narrowed down the process steps to 19. Accordingly, the results of the customer's satisfaction rating of the School Assembly increased from four to 38 out of 40 students, which is from 23% to 95% of the customers. Teachers, learners, and other stakeholders participated and learned with satisfaction. Thus, an enjoyable, organized and time-confined event was attained.
DISCUSSIONS
The results showed that proper process simplification with established procedures, communication through clear and catchy displays, increased teachers' involvement and commitment through proper task delegation, strengthened feedback results were the areas to be focused on in executing School Assemblies. The CI Team is aiming for continuous coordination with stakeholders in terms of strengthening linkages, maintaining the increasing number of the stakeholders, and capacitating the implementers of different school activities.