The Making of a Manager: integrating Stories of Challenges and Success Towards Learning Development

Abstract

INTRODUCTION

This qualitative study aims to discover and unfold the experiences of successful managers, their desired qualities, managerial skills they possess, as well as the challenges they have encountered and how they overcome these. Many students are dreaming to become managers someday or to become a leader in their own ways. This action research aims not only to identify the essential aspects in becoming a successful manager, but also to integrate the co-researcher's experiences in the learning process through learning activities.

METHODS

A qualitative type of research was used. Using a Phenomenological Research Design, we conducted an interview with twenty selected managers to gather firsthand information with the use of interview guide. Content analysis was used to systematically label the contents and analyze patterns that emerged.

RESULTS

Leadership and Perseverance were equally considered as the most needed traits to become a successful manager. Majority of the participants believed that having a principled leadership and an ethical attitude towards work were the most important of all the traits they should possess. Thus, all of them mentioned that they all have the necessary skills to become a manager. In order to manage employees effectively, a clear job description should be in place. They should be involved in decision-making, be motivated, and have an appreciation of good work. Furthermore, attending seminars and trainings were necessary in promoting self-development. This also ensured that they will be equipped with right skills if they encounter challenges in different areas such as competition, customer complaints, employees' attitudes and reaching quotas. Being a manager requires passion with dedication and determination to improve their knowledge and management skills. It is a must for them to have a conscientious attitude towards work. A successful manager is not just an analytical leader, he/she should also be industrious and passionate towards job. Humility is also important.

DISCUSSIONS

The result demonstrates the need to integrate the actual phenomena and adopt this to the classroom environment to be able to make the students grasp the necessary skills and concentrate on areas that need improvement. Across the board, topics can be integrated in lessons and activities so that these values and lessons will be inculcated in the students. This will help the students achieve their dream to become successful managers someday.